Certifications

Certification ISO 9001 (Version 2008

  • Reduced waiting time at the ticket through the development of online sales and resellers
  • Improved real-time information (interactive map , Webcams ... )
  • Measuring customer satisfaction ( More than 6,000 surveys per year)
  • Control of lifts before each opening
  • Optimization of maintenance services to improve the availability of lifts
  • Continuous staff training for customer safety ( evacuation training , prevention of risky behavior on the slopes )

Certification ISO 14001 (Version 2004)

  • Carbon assessment in the resort of Saint- Lary (1st resort in the Pyrenees )
  • Waste sorting
  • Bio oil for groomers
  • Reusable packages ( Development & charging station for collecting waste for reuse cards)
  • All documents are printed on recycled paper with vegetable inks ( Printed Label Green)
  • Installation of dry toilets
  • Re- sodding tracks with local seeds
  • Youth outreach to the public management of water and energy in a ski resort